How to Enable Camera on CEConnect

Solution for: Chuck E. Cheese   

Date Created: 05/31/2025

Last Updated:  05/31/2025

Access Level:  Everyone

Created by: CM

Keywords for Searching: Ceconnect, Camera, Settings

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Summary

Store is needing to take a picture from the CEConnect app, but is getting a black screen.

Solution

To solve this issue, do the following:

1.  Exit the CEConnect app by pressing the home button.
2. Open IPad settings icon.

3.  Scroll to the bottom of the page (left-hand side) and tap on the PlayerLync app.

4. Once the settings open up, allow PlayerLync to access the camera.

5. Go back into the CEConnect app and open up the camera for use.