How To Ring and Retrieve Birthday Check for BNPL Process

Solution for: CEC   

Date Created: 06/9/2025

Last Updated:  06/9/2025

Access Level:  SD Analyst & SD Admin

Created by: Azrielle Toliver

Keywords for Searching: : BNPL, Affirm

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Summary

Process for retrieving birthday check information from BOH and completing the ringing up process on FOH terminals.

Solution

To solve this issue, do the following:

BIRTHDAY RESERVATION SITE

BNPL parties appear in the reservation system at the time of booking and will include the Guest’s  as the “Deposit Amount Paid” (see below). On your

confirmation calls, it is important that you discuss this pre-approved amount with the PIC.  

Ensure that the Guest knows their pre-approved amount provided by Affirm and that they can use this amount in any way they please, including upgrading their party package and adding items to their party. However, on the day of their party, if their total check exceeds this pre-approved amount, they are responsible for paying the difference.

To make the ring-up process as seamless as possible, we have created an acronym to help you remember the steps for ringing up BNPL parties: R . A . P .

1. Retrieve The Check
2. Add On Party Items
3. Pay Out the Party

STEP 1: RETRIEVE THE CHECK FROM ATO  

All BNPL parties have an existing check in ATO (Aloha Take Out) that will need to be retrieved once the Guest arrives and confirms with the details listed on the Birthday Reservation Sheet. 

  STEP 2: ADD ON PARTY ITEMS

Ring up the party as normal! Like any other party, the Guest can continue to add on items throughout the party and make adjustments. However, the Guest should be reminded of their pre-approved amount through Affirm. This amount is listed on the “Deposit Amount” section on the Reservation Sheet.  

At the time of payment, the Guest will be charged the final total of the check. Guests should be aware that they are responsible for paying any amount OVER what was preapproved by Affirm. The Affirm pre-approved amount is static and cannot be adjusted higher; however, it will be adjusted DOWN if the total check is less than the pre-approved amount (this will be covered in more detail on ).  

STEP 3: PAY OUT THE PARTY

Now that you’ve added on all the items, make sure you save them…it’s time to pay this party out!  

To pay out the party, complete the following steps:

1. Make sure you are assigned to the register where the party is being paid out.
2. Apply all discounts, promos, and check adjustments BEFORE applying the payment method (Fun Pass Discounts, B-Day Kid Free, etc.). Once the BNPL payment is applied in the next step, you will NOT be able to make changes or corrections to the check.  

One thing that should NOT be deducted from the check is a $50 deposit. This deposit is waived with an Affirm pre-payment.

   3. Select the “Affirm Pay” button.  

→ Once the “Affirm Pay” screens complete, the pre-approved amount will be applied to the check.  

4. Finish paying out the Guest's Check.

 

Please Note: Because the party total is an estimation at the time of booking and pre-approval (not including taxes and other items), the party’s total will RARELY close out for the EXACT Affirm Pay amount.